Legal
Privacy Policy
Last updated: October 8, 2026
1. Information We Collect
We collect information you provide directly — including your name, phone number, email, vehicle details, and any photos you upload — when you request a quote, book an appointment, or contact us. We may also collect vehicle information provided by your insurer when handling a claim.
2. How We Use Your Information
We use your information to schedule and perform repairs, prepare estimates, coordinate with your insurance company, communicate with you about your service, and improve our website and offerings. We never sell your personal information.
3. Information Sharing
We may share your information with your insurance company for claim handling, with parts suppliers as needed to complete your repair, and with service providers who help us operate our business — all under appropriate confidentiality terms. We may disclose information when required by law.
4. Photos & Vehicle Images
Photos of your vehicle that you upload are used to assess damage and prepare an estimate. They may be shared with your insurer to support the claim. They are not used for any marketing purpose without your consent.
5. Data Retention
We keep your service and claim records for as long as needed to provide our services and comply with legal and recordkeeping requirements. You may request deletion of non-essential personal data at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise any of these rights, contact us using the details below.
7. Cookies & Analytics
Our website may use cookies and basic analytics to understand site usage and improve the experience. You can control cookies through your browser settings.
8. Security
We take reasonable measures to protect your information. No method of transmission or storage is fully secure, but we work to safeguard your data appropriately.
9. Contact Us
For privacy questions, contact Champs Auto Repair & Collision Inc. at champsarcinc@yahoo.com or (718) 526-6375, 171-07 Liberty Ave, Jamaica, NY 11433.